Terms and Conditions
Shipping and Returns
Due to the specialized nature of our products, we do not accept returns or offer refunds. This is to ensure the safety and integrity of our stock.
We will only issue a replacement if there has been an error on our part—such as incorrect, broken, or incomplete orders. Customers must provide valid proof of the issue. Once verified, a replacement will be arranged at no extra cost.
All orders are recorded prior to dispatch, and tracking is maintained through third-party couriers to prevent fraudulent claims.
No Refunds or Returns Policy
We maintain a strict no-refunds and no-returns policy. By completing your order, you acknowledge and accept this condition.
Confirmation of Service Fulfilment
Once your order is confirmed as delivered by the courier, the service is considered complete. Delivery is part of the overall transaction, and no refund or return requests will be accepted after this point.
Acceptance of Terms
By purchasing from SkinnyJabs.co, you confirm that you understand and accept our policies, and that the products meet your expectations and intended use.
Delivery Confirmation & Responsibility
Once a parcel is marked as "Delivered" by the courier, we consider the order fulfilled. We use trusted couriers that provide full tracking, GPS, or photographic evidence when available.
If tracking shows the order was delivered but it has not been received:
- Check the delivery address you entered at checkout
- Look around the property (porch, garage, mailbox, etc.)
- Ask neighbors or household members
- Review any courier photos or notes
- Contact your local courier branch with the tracking number
We cannot accept responsibility for lost or stolen parcels once marked as delivered. However, if there is clear proof of delivery to the wrong address, we will issue a replacement.
Limitation of Liability
SkinnyJabs.co is not liable for any damages, direct or indirect, resulting from the use or misuse of our products. You agree to hold us harmless from any related claims or liabilities.
Right to Refuse Service
We reserve the right to limit sales, refuse service, or terminate accounts at our discretion, especially in cases of policy violations or abuse.
Usage Agreement
All products are sold strictly for research purposes and are not approved for personal use. By ordering, you agree to use the products lawfully and responsibly.
Age Requirement
By agreeing to our terms, you confirm you are 18 years or older. We do not accept orders from individuals under this age.
Product Use Guidance
We provide technical guidance for research use only, such as mixing ratios and preparation instructions. We do not offer medical advice or support for personal health use.
Research Use Only
All products sold on SkinnyJabs.co are for research purposes only. Buyers are responsible for complying with all laws regarding their use and application.
Low Emissions & Unlabelled Packaging
To reduce environmental impact, products are shipped without individual labels. Internal systems ensure order accuracy through full tracking and verification.
Consultation with Professionals
We strongly recommend consulting with a qualified healthcare professional before using any supplements or medications, even for research purposes.
Dispute Resolution
If a dispute arises, we aim to resolve it through direct communication or mediation. If unresolved, arbitration will be used in accordance with standard procedures.
Payment Processing
Payments may appear as "Self Quest" on your bank statement. This name is part of our secure payment processing and protects your privacy.
Modification of Terms
SkinnyJabs.co reserves the right to change these terms at any time. Customers are encouraged to review them regularly to stay up to date.